01 June 2017 the ISPs with the worst Abuse Departments
This month’s report from Spamhaus brings together some of the most “popular” and “trusted” service providers in the US.
And perhaps some of the most profitable..
At what and whose expense?
The World’s Worst Spam Support ISPs
Spam continues to plague the internet because a small number of Internet Service Providers knowingly sell service to professional spammers for profit, or do not enough or nothing to prevent spammers operating from their networks.
Cloudflare sells CDN services that allow massive spammers to set up sites to link to in massing spam campaigns – they purchase cheap to free email services – from cable services, cheap local providers, ISPs about to collapse due to the cheap hosting provided by the larger companies.
When enough spam is identified originating from a mail server, the mail server gets blacklisted and the spammers move to a new service – but they don’t have to move the website because the host is obfuscated by the CDN service provided by providers like Cloudflare.
The ISPs listed on this page knowingly provide service to spam gangs and ignore spam reports from anti-spam systems and internet users. They have been notified of each SBL listing on their network. These ISPs are defacto spam havens where spammers operate unhindered by the ISPs’ administrators and executives. In the name of profits, these networks turn a blind eye to blatant spam gangs on their networks.
In the name of profits…
Running a hosting company the right way – being responsive to abuse complaints, protecting your customers and providing customer support is not easy, cannot be fully automated and is difficult to scale. However that is no excuse for complacency.
The lack of attentiveness of these spam haven providers increases the costs of true service providers.
Although nearly all ISPs claim to be anti-spam, some executives factor revenue made from hosting known spam gangs into corporate policy decisions to continue to sell services to spam operations. Others simply decide that closing the holes in their end-user broadband systems that allow spammers access would be too costly to their bottom lines, or that the cost of hiring, training and tooling of a skilled Abuse and Security team is not worth the tradeoff in ISP reputation.
This results in the cost of hiring, training and tooling of a skilled Abuse and Security team to hosting companies who then also have to attempt to compete on cost of service.
The majority of the world’s Internet Service Providers succeed in keeping spammers off their networks and work to maintain a positive anti-spam reputation, but their work is undermined daily by the few ISPs such as these, who, out of corporate greed or mismanagement, choose to be part of the problem.
The greatest cost is to the consumer
Ah… cloud services sounds so lofty. Maybe protected by lofty winged beings with hearts of gold and filled with good will.
When someone says they feel so good having everything in the cloud.. or they WANT to put everything in the cloud… Especially when uttered with a breathy reverence that sounds like a spiritual experience…
I sort of want to scream…
You do realize that “The Cloud” when referencing services, is server room – or many server rooms, full of computers, connected by wires and maintained by whoever the company hired to swap out equipment or go push buttons when things die, right?
Please tell me that you know that computers are machines that are vulnerable to malware, hardware failure, software failure and stupid humans? Even a room full of qualified engineers cannot resurrect a really fried hard drive, motherboard or powersupply.
sorry… I needed that little rant.